E-commerce Website with Multi Vendor App Development

Search Products

This feature of customer app allows users to search the product that they want to buy or they are looking for. Sorting & filtering options are there to reduce the number of steps a customer takes to find their product. It increases the conversion rate & delivers a positive user experience.

My Orders

Users can check their total orders with the descriptions as a history that they have placed in past & present time by going through ‘My Orders’ menu where they can check their purchased products, their purchasing price with offer if there is, delivery date etc. Its stores & represent the ordered & purchased items by the user.

Track Orders

After placing the order by user for their desired items or products, they can check & track the shipping status easily. This feature in the app helps to estimate the arrival date and time of the items. Offering this option in app helps to boost your business transparency and enhances the quality of interaction customers have with your store after completing the purchase.

Gift card and Coupon System

Gifts card are the traditional style gift card that users can redeem & use it to buy their wished products on an ecommerce platform. It increases the number of visits of a customer. A coupon system can be used to strategically encourage your customers to buy a new, more profitable product to boost your profit margin. Also, it can create loyalty with existing customers by using the discount as a reward to ensure they continue to buy from your store.

Refer n earn system

This features lets an user earn purchasing power rewards for every friend they refer. They earn money toward their future purchase and their friend gets a discount to use on their first purchase. It's a win-win. It is a system of incentivizing current customers to refer new people to your business.

E wallet

An eWallet is like a pre-paid account in which a user can freeze their money for any future online purchase. It allows users to make payments for their online purchases on the eCommerce platform. It is used for transactions made online for the purchasing done by a user.

Signup as Sellers

Sellers who want to connect & start a business as a seller on an e-commerce platform can sign up or login on the seller panel by making his profile & accepting terms & conditions of that e-comm platform.

Manage Products

Seller can upload or list his products inventory that are decided to sell on the portal. The owner of that e-commerce business can approve this inventory in his web or app after verifying it . A seller can also manage his listings from here.

Order Management

A seller can manage his products and orders smoothly through the app. With this, he can update his products’ status (in stock, out of stock) with ease. The seller can also actively manage cancellation and return requests on his products.

Rating and Reviews

The sellers can check the reviews & ratings on their products given by its users & customers and also report abusive reviews. An admin can check the reported reviews and delete them if required.

Payment Settlement

The payment management feature of this app helps sellers to see or check the status of payments, check the marketplace operator’s commission and process refunds in case of cancellations or returns.

Dispatch Notes & Invoicing

A seller can have the products’ & items’ dispatching & invoicing system in order to generate billing for rendered services and products with details. This creates a list of services and products along with their corresponding costs and can be sent to your customers as an invoice.

Buyers & Multi-admin Management System

The admin(owner) can manage the buyer sign-up process, buyer profiles, and respond to their activities. With this, the super admin can manage the access of multiple-admins on the platform.

Product & Seller Management

The admin has complete control over the seller authorization and authentication process, onboarding process and their activities on that platform. Admin can accept or reject sellers' requests & approve/disapprove their product list. The admin can further manage products and make edits to the product details.

Content Management

The admin of the application can manage the content on his e-commerce platform. whether it is placing banners, updating content, product categories, filters, etc the admin can customize the platform conveniently.

Logistics Management

Most ecommerce admin/owners provide the logistics services themselves to deliver quality-oriented customer experience. The e-commerce app has features to manage the logistics and keep its buyer and sellers informed about the shipment and order status.

Offers & Discount management

The owner of the app can create and place new offers and discounts on its platform also keeping the sellers informed. With this, he has full right to approve or disapprove offer/discount requests from sellers.

Payment & Refunds Management

This feature allows admin to manage the payments of the sold items. This feature makes management seamless between receiving the payments from users and paying them to their sellers. The admin can accept cancellation or return requests from users/buyers and he can initiate refunds.

Category Management

The admin is responsible for managing the various filter categories on his/her e-comm platform through web or mobile app. He can modify categories by creating new categories or deleting some old categories to make the navigation path shorter for users.

Feedback & Support

The admin of an e-commerce platform is liable to resolve and respond to the feedback and support requests from the buyers and the sellers too.

Reports & Analysis

The Reports & Analysis feature of this app provides various sorts of performance reports to the admin. These reports help him to analyze crucial performance parameters. The analysis is then used to grow sales and improve customer experience on the marketplace app.

Reviews & Ratings Management

The admin can view the reviews & ratings from users or buyers of the product on his platform. He can also delete abusive reviews from the app.

Commission or Subscription Management:

If the ecommerce marketplace earns by accepting commissions, there needs to be a commission calculator and management feature. Or in the case, the users get access to the app through a paid subscription, the admin should be able to manage the subscription fee and schedule.